The PipeBio platform is software as a service, with an annual subscription fee.
How many people can use it? Is there a site license?
You can easily add additional team members to your organization.
The commercial plan includes 5 named users and we support an unlimited number of users in enterprise plans. We can therefore scale with you as your company grows.
Because the software is cloud based anyone on your entire team can access it anywhere, anytime. Simply log in, upload your sequence or assay data and start analyzing!
What support plans do you offer?
It’s up to you! Our preference is to work closely with our customers but sometimes you prefer to do you own thing and that’s fine with us.
Each customer is assigned a scientific success manager who can help with technical needs, workflow and more.
We are very interested in your success and in many cases can work with you to find ways to save time and money. If you’re interested to learn more, please contact us.
I have a very specific workflow. Can I customize PipeBio to support it?
Absolutely! The PipeBio platform is customizable out of the box and if necessary, we do custom solutions including graphs, pipeline, algorithms for individual customers.
Our scaffold editor supports several different sequence-scaffolds, which means that you can detect custom regions and sequence-based liabilities.
All of our tools can be joined together in workflows to overcome repetitive tasks and reduce manual tasks to a few clicks.
Is your platform secure?
We are a ISO27001 compliant company and have implemented several organizational and cybersecurity protocols and procedures for safety.
We take security seriously to ensure that our customers' sensitive and proprietary data is protected.